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As the number of laws and severity of punishment related to records management continues to increase, it becomes even more important that organizations step up to higher standards in records management. We help our clients develop and manage a secure and integrated records management program that mitigates compliance and litigation risks, increases productivity and reduces the cost of maintaining unnecessary information.
Using records management best practices we develop records management policy and procedures that suit specific business requirements. We cover policy statements about creation, use, maintenance, protection, preservation, and eventual disposition of records and information. We address roles and responsibilities, ownership of information assets, use of social media and electronic communication tools, chain of custody, legal holds, confidential destruction practices, and more.
We help our clients develop and consistently implement a defensible records retention schedule that is supported by relevant legal and operational requirements. The schedule represents all records that are created across divisions and functions regardless of media type. Retention periods are based on legal, regulatory, and operational requirements. We employ the following four activities to develop the schedule: 1) Identify major record groups; 2) Create a universal classification scheme; 3) Perform legal research; 4) Overlay operational retention requirements.